FAQS
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FAQS
When should I have my equipment serviced?
We recommend twice a year; once before summer begins and once before winter begins. Give us a call today to schedule your service appointment.
When should our air filter be changed at home?
We will replace your air filter at every service, but every house is different, especially where there are pets or high wind areas. In these cases, you may have to change your filter more often.
Do you offer indoor air quality products?
Yes, we offer many different options for keeping burdensome air pollutants out of your house. Give us a call today to discuss some options.
What does a SEER rating mean?
A SEER rating stands for Seasonal Efficiency Energy Ratio. The higher the SEER rating, the less energy consumption. This rating is calculated by the cooling output of a typical cooling season divided by the electricity input during the same time frame.
What temperature should I set my thermostat when I am out of town or gone for the season?
Since the Coachella valley has many part-time residents, it’s important to know what temperature to keep your thermostat set at when you leave town for a season. During summer, we recommend not letting your house go above 90 degrees. For winter, we recommend not letting your house go below 55. A good way to check on your heating and air conditioning system when your gone is to install a Wi-Fi thermostat. This enables you to observe and adjust your system remotely using your cell phone to ensure your system is working properly.
What services does your HVAC company offer?
At Superior Heating and Air Conditioning, Inc., we offer a comprehensive array of HVAC services to meet all your home comfort needs. From AC installations to furnace repairs, indoor air quality solutions, and system maintenance, we cover it all. Our experienced HVAC technicians are dedicated to keeping your space comfortable year-round.
Do you provide heating repair services?
Yes, we specialize in providing top-notch heating repair services. Whether your furnace is acting up or your heat pump needs attention, our skilled technicians can diagnose and fix any heating system issues promptly and efficiently.
Can you help with air conditioning installations?
Absolutely! We excel in air conditioning installations, offering expert guidance on selecting the right system for your home and ensuring seamless installation for optimal cooling performance. Trust our team of HVAC specialists to keep you cool and comfortable during the hottest months.
How quickly can you respond to emergency HVAC situations?
Our team understands the urgency of emergency HVAC situations. We strive to respond promptly to all emergency calls, ensuring that your comfort and safety are our top priorities. Count on us to be there when you need us most.
What brands of HVAC systems do you work with?
We work with a wide range of reputable HVAC brands to provide you with quality systems that meet your specific needs. Our heating and cooling technicians are well-versed in various brands and can recommend the best options for your home based on efficiency, reliability, and performance.
Are your technicians certified and experienced?
Yes, our HVAC technicians are certified professionals with years of hands-on experience in the HVAC industry. Their expertise and commitment to ongoing training ensure that they deliver top-quality service and solutions to every customer.
Do you offer maintenance plans for heating and cooling systems?
Yes, we offer comprehensive maintenance plans for heating and cooling systems to help prolong the lifespan of your equipment, improve energy efficiency, and prevent costly breakdowns. Regular maintenance is key to keeping your HVAC systems running smoothly.
How can customers schedule an appointment with your HVAC company?
Scheduling an appointment with Superior Heating and Air Conditioning, Inc. is easy! Simply give us a call or fill out our online contact form, and our friendly team will assist you in setting up a convenient time for our technicians to visit your home.
What sets your emergency HVAC services apart from others?
Our emergency HVAC services stand out for their quick response times, expert solutions, and customer-focused approach. We prioritize emergency calls and strive to restore comfort to your home as soon as possible, ensuring that you can rely on us during critical situations.
Why is my air conditioner running but not cooling my home?
This is a common issue that can stem from several sources. The most frequent culprits are a dirty air filter restricting airflow or a clogged condensate drain shutting the system down. It could also indicate a more serious problem like a refrigerant leak or a failing compressor. We recommend checking your filter first, and if that doesn't solve it, give us a call to diagnose the problem safely.
What are some common reasons my furnace might not turn on?
If your furnace isn't starting, begin with the simple checks: ensure the thermostat is set to "heat" and the temperature is set higher than the current room temperature. Also, check your circuit breaker to make sure it hasn't been tripped. If these basic steps don't work, the issue could be with the pilot light, ignitor, or a safety sensor. For your safety, furnace diagnostics are best left to a certified technician.
What is included in your HVAC maintenance plan?
Our comprehensive maintenance plans are designed to keep your system running efficiently and prevent costly breakdowns. Each visit typically includes a thorough inspection of all electrical components, cleaning of coils, lubrication of moving parts, a check of refrigerant levels, and a complete system performance test. Regular maintenance extends the life of your unit, improves energy efficiency, and ensures your warranty remains valid.
What factors influence the cost of a new HVAC installation?
The primary factors determining the cost are the size (tonnage) of the unit required for your home's square footage, the efficiency rating (SEER rating) you choose, and the complexity of the installation. Factors like ductwork modifications, brand, and any additional features like smart thermostats or zoning systems will also impact the final price. We provide free, detailed estimates to find the perfect system for your home and budget.
PARTNER WITH US TODAY
When choosing Superior Heating and Air Conditioning, Inc., you are selecting a team dedicated to excellence in every aspect of HVAC service. Our certified HVAC technicians bring years of experience and expertise to every project, ensuring top-quality solutions tailored to your specific needs. We stand out for our prompt emergency services, comprehensive maintenance plans, and commitment to customer satisfaction. Trust us to work with reputable HVAC brands, respond quickly to your calls, and deliver reliable heating and cooling services that exceed industry standards. Let us know your questions, and contact us today.
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